House Rules
1. Booking
Unless otherwise agreed upon at the time of booking, it is agreed between you and the owner that should you wish to cancel all or any part of your booking, or if the booking is canceled by the owner due to non-payment, the following cancellation terms will apply:
61 days or more before check-in: A full refund of the total amount will be provided.
60 days or less before check-in: No refund will be provided, and the total amount paid (including deposit and balance) will be forfeited.
Security deposits will be fully refunded in all cases.
2. Payment of the remaining balance
Unless otherwise stated at the villa’s listing webpage, or agreed upon at the time of booking, the remaining balance must be paid at least 1 week before the check-in date. If the balance is not received by the due date, the owner shall be entitled to cancel the booking, without prejudice to the claim for cancellation charges, and to retain the deposit. For bookings made within 1 week prior to the check-in date, you will be required to pay the full amount of your accommodation at the time of booking.
3. Cancellation by guests
Unless otherwise agreed upon at the time of booking, it is agreed between you and the owner that should you wish to cancel all or any part of your booking, or that the booking is canceled by the owner due to non-payment, then the owner shall be entitled to the following percentage of the amount: 61 days or more before arrival = 100 % (non-refundable deposit), less than 60 days before arrival = 100% (deposit & balance). Security deposits will be fully refunded.
4. Cancellation or alterations by the owner
If for any reason, beyond our control, we are unable to provide you with the property you have booked, we reserve the right to transfer you to a similar or better property. However, if this is not possible or you do not wish to be transferred, we will cancel the booking and refund the amount paid for the property, but we will not be liable for any cancellation charges.
5. Minimum rental period
In most of the cases, minimum stay is 3- 5 days overnight stay depending on the rental and the period. Exceptions may be allowed depending on the property and availability.
6. Number of guests
Only those persons stipulated on the vacation property rental agreement may use the property. Subletting and/or reassignment is strictly prohibited. The number of guests must not exceed the maximum number indicated in the property rental agreement. Should the owner find that more than the specified number of guests is occupying the property, he/she will be entitled to ask the clients to vacate the property immediately.
7. Insurance
It is strongly advised that your party is covered by comprehensive travel insurance including coverage against trip cancellation and against personal injury. Please contact us or your insurance broker about this.
8. Arrival and departure time
Unless otherwise agreed upon, at the time of booking, arrivals and departures are the following: Check-in time is 3:00 p.m and check-out time is 11:00 a.m. We cannot guarantee early check-ins or late check-outs, unless confirmed by us in advance.
9. Security deposits
Unless otherwise stated at the villa’s listing webpage or agreed upon at the time of booking, a security deposit of 300 euro should be paid to the property owner. The deposit covers any damages to the rental property and its contents, caused by the guests and/or their invitees. The owner may use all or part of the security deposit to repair any damage caused by the guests. Should the damage amount exceed the amount of the deposit, the guests remain liable for the outstanding amount. The deposit can be paid along with the balance of the rental amount or at any time prior to check-in. The deposit amount, less any applicable claims, will be refunded to the guests in the same method it was paid to the owner. The security deposit will be refunded to the guests within 1 week after the check out, once the owner has had an opportunity to assess the condition of the property.
10. Property damage
The guest who signs the property rental agreement is responsible for the correct and decent behavior of his party. Guests agree to preserve the residential amenity and not be a nuisance or annoyance to adjoining or neighboring occupiers. Guests agree to properly use and operate all furnishings, appliances, plumbing fixtures, electronics, fireplaces and other equipment available on the rental property. Guests must leave the rental property in a clean and tidy condition and agree to return it to the condition it was at the rent commencement date. Guests are also responsible for breakage and repairs of any kind to the rental property during the rental term. It may be necessary to charge all or part of the security deposit for costs to cover extra cleaning, repairs or replacements. We also recommend you inspect the villa on arrival, to ensure that it is in good condition. Should guests behave disrespectfully towards the property and its contents, the owner reserves the right to ask all guests to vacate the property immediately.
11. Price guarantee
Upon signing of the vacation property rental agreement by both parties, we guarantee that the price of your villa will be final (including all taxes and fees) and that it will not be subject to any surcharge.
12. Entertaining at the property
Parties and other functions involving a large number of invitees are strictly prohibited unless fully approved by the owner in advance. In the event of unauthorized use of the property in such a way, the owner has the right to ask all guests to vacate the property immediately and the security deposit will be forfeited, until all applicable claims are fully assessed. Any disturbance resulting in police action, neighborhood complaints or any violation of the rules and regulations is considered sufficient cause for immediate termination of your stay, with all monies paid forfeited.